Privacy Policy

Privacy Policy

The Docks, United Properties Ltd and United Docks Ltd (collectively referred to as “The Docks”, “we”, “us”, or “our”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, https://www.thedocks.mu (“Website”). It also explains our use of cookies, including tracking tools from Meta (Facebook/Instagram), for advertising purposes.

By using our Website, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Website.

1. Information We Collect

We may collect personal and non-personal information from you in a variety of ways, including when you visit our Website, subscribe to our services, or interact with us.

1.1 Personal Information
We may collect the following types of personal information:

• Name
• Contact information, such as email address and phone number
• Company name
• Any information you provide through forms or direct communication

1.2 Non-Personal Information
We may collect non-personal information such as:

• Browser type
• IP address
• Operating system
• Referring URLs
• Pages viewed and time spent on the Website

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services
• To respond to inquiries or requests
• To send promotional materials, newsletters, or other communications related to The Docks
• To track the effectiveness of our advertisements
• To comply with legal obligations and enforce our Terms and Conditions

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, marketing, analytics, or payment processing.
• Legal Compliance: We may disclose your information if required by law, court order, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

4.1 What Are Cookies?
Cookies are small files placed on your device when you visit our Website. They allow us to recognize your browser and capture certain information, such as your preferences and interactions with the Website.

4.2 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the Website to function properly. They enable basic features like page navigation and access to secure areas.
• Performance and Analytics Cookies: These cookies help us analyze how visitors use our Website, which allows us to improve its performance. We use tools such as Google Analytics and Meta (Facebook/Instagram) tracking to gather this data.
• Advertising Cookies: We use cookies from Meta to track your activity on our Website and show relevant advertisements to you on Facebook, Instagram, and other Meta platforms.

4.3 Tracking Tools from Meta
We use Meta’s tracking tools, such as the Facebook Pixel, to track your interactions on our Website and provide personalized advertisements. The information collected through these tools may be shared with Meta and used in accordance with Meta’s data policies. This helps us create targeted ads and measure the effectiveness of our advertising campaigns.

For more information on Meta’s privacy practices, please refer to Meta’s Data Policy.

4.4 Managing Cookies
You can control the use of cookies through your browser settings. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of the Website.

5. Third-Party Services and Links

Our Website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

6. Security of Your Information

We use commercially reasonable methods to secure the personal information we collect. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Non-personal data may be retained for a longer period for analysis and improving our services.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request the correction of any inaccurate or incomplete information
• Request the deletion of your personal information (subject to legal obligations)
• Opt-out of receiving marketing communications

To exercise any of these rights, please contact us at [email protected].

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the date at the top will indicate the most recent revision. We encourage you to review this page periodically.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Docks
Port Louis, Mauritius
Phone: +230 212 3261
Email: [email protected]